Last updated: September 14, 2026
These Terms of Use (these "Terms") govern your access to and use of the website located at www.cashmereai.com, including its subpages and any content, materials, and features we make available on it (collectively, the "Site"). The Site is operated by Pludo Inc. (dba Cashmere), a company with its principal place of business at 8500 Steller Dr, Unit 1, Culver City, CA 90232 ("Cashmere," "we," "us," or "our").
By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
Cashmere provides its client intelligence platform and related services (the "Services") to organizations under separately negotiated written agreements, such as a master services agreement and order form (each, a "Customer Agreement"). These Terms govern the public Site only. Access to and use of the Services is governed exclusively by the applicable Customer Agreement, and if there is any conflict between these Terms and a Customer Agreement, the Customer Agreement controls with respect to the Services.
If you use the Services as an authorized user of a Cashmere customer, your use is subject to your organization's Customer Agreement and to our Acceptable Use Policy, which is incorporated into these Terms by reference.
By using the Site, you consent to receive electronic communications from Cashmere related to the Site or your inquiries (e.g., via email, posting notices on the Site, or other reasonable means). You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. We are not responsible for your failure to receive notices if you have provided incorrect or outdated contact information, or if your settings prevent delivery.
We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site and its content for your personal, informational, or internal business purposes, such as evaluating Cashmere's offerings. All other rights are reserved.
You may not:
The Site and all content on it, including text, graphics, designs, page layouts, software, and the Cashmere name and logo, is owned by Cashmere or its licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any ownership rights to you. Other trademarks and logos appearing on the Site are the property of their respective owners.
If you send us questions, comments, suggestions, or other feedback about the Site or our Services, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable and transferable license to use that feedback for any purpose, without obligation to you. You represent and warrant that you have all rights necessary to grant this license and that your feedback does not infringe the intellectual property or other rights of any third party.
Content on the Site is provided for general informational purposes only. It does not constitute financial, investment, legal, tax, or accounting advice, and it is not an offer to provide any product or service in any jurisdiction where such an offer would be unlawful. Product descriptions, statistics, and roadmap statements on the Site are marketing content and are not warranties, service commitments, or contractual representations; those are made only in a Customer Agreement.
Cashmere is not a "consumer reporting agency" as defined in the Fair Credit Reporting Act ("FCRA"), and the Site and the Services do not provide "consumer reports." You agree that you will not use any information made available by Cashmere, in whole or in part, as a factor in establishing an individual's eligibility for credit, insurance, employment, housing, government benefits, or any other purpose regulated by the FCRA.
The Site may link to third-party websites and resources, including our own pages and articles hosted on third-party platforms (for example, social media or publishing platforms). These links are provided for convenience and do not imply endorsement. We do not control those websites or platforms and are not responsible for their availability, policies, or practices, or for content posted by others. Your use of them is at your own risk and subject to their own terms.
We do not guarantee that the Site will be available at all times or in all locations. We are not responsible for any loss or damage arising from any denial of access to or unavailability of the Site. You are responsible for implementing appropriate safeguards and procedures to protect your systems and data from viruses, malware, or other harmful content that may be transmitted through your use of the internet.
Our Privacy Policy describes how we collect, use, and share information in connection with the Site and our business, and is incorporated into these Terms by reference.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. CASHMERE DOES NOT WARRANT THAT, AND DISCLAIMS THAT, THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE, COMPLETE, RELIABLE, OR CURRENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASHMERE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS (COLLECTIVELY, THE “CASHMERE PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO USE, THE SITE, WHETHER BASED IN WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF CASHMERE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL AGGREGATE LIABILITY OF THE CASHMERE PARTIES ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). THIS SECTION DOES NOT LIMIT ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, AND IT DOES NOT APPLY TO THE SERVICES, WHICH ARE GOVERNED BY THE APPLICABLE CUSTOMER AGREEMENT.
You will indemnify, defend, and hold harmless Cashmere Parties from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms or any applicable law; (b) your negligent or wrongful access to or use of the Site; (c) your infringement or misappropriation of any intellectual property or other rights of any third party; or (d) any content or information you submit through the Site.
We may modify, suspend, or discontinue any part of the Site at any time without notice or liability to you. We may also update these Terms from time to time by posting the revised version on this page and updating the "Last updated" date above. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
We may suspend or terminate your access to the Site at any time, with or without cause, and with or without notice, in our sole discretion. Without limiting the foregoing, we may terminate or suspend access if we reasonably believe you have violated these Terms or applicable law. Upon termination, your license to access and use the Site will immediately cease. Sections 2, 4 through 8 and 10 through 18 survive any termination.
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Site, including the determination of the scope or applicability of this agreement to arbitrate, will be resolved by binding arbitration administered by JAMS in Los Angeles, California, in accordance with its Streamlined Arbitration Rules and Procedures. The arbitrator’s award will be final and binding and may be entered as a judgment in any court of competent jurisdiction. You and Cashmere each waive any right to a jury trial and any right to participate in a class action, class arbitration, or other representative proceeding. This arbitration provision will survive termination of these Terms.
Notwithstanding the foregoing, you may opt out of this arbitration provision by sending written notice to legal@cashmereai.com within 30 days of your first use of the Site after the effective date of this provision. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of arbitration. If you opt out, neither party will be required to arbitrate, and disputes will be resolved in the state or federal courts located in Los Angeles County, California. Opting out will not affect any other provision of these Terms.
Either party may bring an individual action in small claims court in Los Angeles County, California, if the claim qualifies, in lieu of arbitration.
If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver. These Terms, together with the policies incorporated by reference, are the entire agreement between you and Cashmere regarding use of the Site.
A person or entity who is not a party to these Terms has no right to enforce any provision of these Terms.
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without Cashmere’s prior written consent, but may be assigned by Cashmere without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
Questions about these Terms: legal@cashmereai.com, or by mail to Pludo Inc. (dba Cashmere), 8500 Steller Dr, Unit 1, Culver City, CA 90232.