Terms of Use · Cashmere

Last updated: August 15, 2026

These Terms of Use (these "Terms") govern your access to and use of the website located at www.cashmereai.com, including its subpages and any content, materials, and features we make available on it (collectively, the "Site"). The Site is operated by Pludo Inc. (dba Cashmere), a company with its principal place of business at 8500 Steller Dr, Unit 1, Culver City, CA 90232 ("Cashmere," "we," "us," or "our").

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. Scope of these Terms

Cashmere provides its client intelligence platform and related services (the "Services") to organizations under separately negotiated written agreements, such as a master services agreement and order form (each, a "Customer Agreement"). These Terms govern the public Site only. Access to and use of the Services is governed exclusively by the applicable Customer Agreement, and if there is any conflict between these Terms and a Customer Agreement, the Customer Agreement controls with respect to the Services.

If you use the Services as an authorized user of a Cashmere customer, your use is subject to your organization's Customer Agreement and to our Acceptable Use Policy, which is incorporated into these Terms by reference.

2. Permitted use

We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site and its content for your personal, informational, or internal business purposes, such as evaluating Cashmere's offerings. All other rights are reserved.

You may not:

copy, scrape, crawl, harvest, or systematically extract content or data from the Site, including to train machine-learning models, except as permitted by our published robots.txt;
probe, scan, or test the vulnerability of the Site, breach or circumvent any security or authentication measures, or interfere with the Site's operation;
misrepresent your identity or affiliation, or impersonate any person or entity;
frame or mirror the Site, or use our trademarks, logos, or branding without our prior written consent; or
use the Site in violation of applicable law or the Acceptable Use Policy.

3. Intellectual property

The Site and all content on it, including text, graphics, designs, page layouts, software, and the Cashmere name and logo, is owned by Cashmere or its licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any ownership rights to you. Other trademarks and logos appearing on the Site are the property of their respective owners.

4. Feedback

If you send us questions, comments, suggestions, or other feedback about the Site or our Services, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose, without obligation to you.

5. Informational content; no advice

Content on the Site is provided for general informational purposes only. It does not constitute financial, investment, legal, tax, or accounting advice, and it is not an offer to provide any product or service in any jurisdiction where such an offer would be unlawful. Product descriptions, statistics, and roadmap statements on the Site are marketing content and are not warranties, service commitments, or contractual representations; those are made only in a Customer Agreement.

6. Not a consumer reporting agency

Cashmere is not a "consumer reporting agency" as defined in the Fair Credit Reporting Act ("FCRA"), and the Site and the Services do not provide "consumer reports." Information made available by Cashmere may not be used, in whole or in part, as a factor in establishing an individual's eligibility for credit, insurance, employment, housing, government benefits, or any other purpose regulated by the FCRA.

7. Third-party links and resources

The Site may link to third-party websites and resources, including our own pages and articles hosted on third-party platforms (for example, social media or publishing platforms). These links are provided for convenience and do not imply endorsement. We do not control those websites or platforms and are not responsible for their availability, policies, or practices, or for content posted by others. Your use of them is at your own risk and subject to their own terms.

8. Privacy

Our Privacy Policy describes how we collect, use, and share information in connection with the Site and our business, and is incorporated into these Terms by reference.

9. Disclaimer of warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. CASHMERE DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE, COMPLETE, OR CURRENT.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASHMERE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SITE. CASHMERE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). THIS SECTION DOES NOT LIMIT ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, AND IT DOES NOT APPLY TO THE SERVICES, WHICH ARE GOVERNED BY THE APPLICABLE CUSTOMER AGREEMENT.

11. Indemnification

You will indemnify and hold harmless Cashmere and its officers, directors, employees, and agents from and against any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your misuse of the Site.

12. Changes to the Site and these Terms

We may modify, suspend, or discontinue any part of the Site at any time. We may also update these Terms from time to time by posting the revised version on this page and updating the "Last updated" date above. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Termination

We may suspend or terminate your access to the Site at any time, without notice, if we reasonably believe you have violated these Terms or applicable law. Sections 3, 4, 6, and 9 through 15 survive any termination.

14. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction and venue there.

15. General

If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver. These Terms, together with the policies incorporated by reference, are the entire agreement between you and Cashmere regarding use of the Site.

16. Contact

Questions about these Terms: legal@cashmereai.com, or by mail to Pludo Inc. (dba Cashmere), 8500 Steller Dr, Unit 1, Culver City, CA 90232.